What is well-being in Atc? Can well-being influence performance and productivity in Atc ? What makes a controller happy ? Is it more pay ? Is it better working conditions ? Are there elements of safety that can be applied to controller well-being ? Can a controller's view of the self affect the performance at work, the manner in which Atc is carried out and the interactions with others ? What is the link between organizational structure and the well-being of controllers ?
The survey above for controllers and ex-controllers will help us to explore the answers to those questions. The answers from the surveys will be used to construct a multifaceted index of well-being of controllers. I am testing the theory that Atc performance and organizational productivity is an interaction of features of organizational economics, behavioral economics and social psychology. I will present the findings with the objective of motivating improvements and adjustments in the governance and organization of Atc units worldwide.
