A Rose by any other Name Smells just as Sweet: is Efficiency the same as Effectiveness?

The above is a Cyrilic script which means, "What's in a name? That which we call a rose by any other name would smell as sweet."  These words form part of Juliet's sonnet of the 17th century Shakespearean lovers' tragedy. In it, she lamented that Romeo's name did not take away from his seemingly perfect character in the same manner that changing the name of a rose will not make it smell less pleasant. Can we apply the same reasoning to the efficiency and effectiveness of our Air Navigation Service Providers (ANSPs)? Is an efficient ANSP the same as an effective ANSP? Does it matter  if we use these terms interchangeably to describe our ANSPs?

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The ANSP Alphabet

How will you define an Air Navigation Service Provider or ANSP? On the basis of its legal classification, ANSPs should be familiar with 9 letters, which we will call the ANSP alphabet. Can you guess what each of the following letters of this alphabet stands for? 

O is for O _ _ _ _ _ z _ _ _ _ _

P is for P _ _ _ c y

Q is for Q _ _ l _ t _

R is for R e _ _ _ _ c _ _ _ e

S is for S_ r _ _ _ g _ 

T is for T _ _ _  Management

U is for U _ _ f _ _ m  

V is for V _ _ s _ _ _ _ e 

W is for W _ l l _ _ _ _ _ 

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Annex 19 - Levity

What do you think of the theme of this post? Did it make you smile? 

Did you smile at work yesterday? How many times did you laugh? Last year, 57% of 1400 Chief Financial Officers (CFOs) surveyed, felt that workplace humor was important. Do you think that humor is also important for our ATC offices and workspaces? 

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Mr. Pilkington comes to Tea (with ANSPs)

In George Orwell’s novel, Animal Farm (1945), Mr. Pilkington is a stakeholder who dines with and elicits the cooperation of Napolean, the pig who owns the farm. The novel tells satirically of the progress of a farm that overthrows a human farmer and is run by animals. For us, it raises a poignant issue: What sort of relationship should stakeholders have with Air Navigation Service Providers (ANSPs)? 

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Wellbeing; IFATCA Conference 2013, Bali

Wellbeing in Air Traffic Control from P Mark

A printable document can be accessed here

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Whose Fault is it?

When a Venetian merchant of the 16^th century demanded “a pound of flesh” as collateral from a nobleman, the latter was spared from an insolent death when a woman justly stated that the contract required flesh and no blood. The practice of “Just Culture” follows a similar parallel whereby an errant employee is treated fairly in an atmosphere of trust and an ecological approach is applied to investigating the situation at hand. But how many Air Navigation Service Providers (ANSPs) are ready to adopt the principles of "Just Culture" to safety and /or error management?

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